Dedicated to Superior Customer Service
Our objective at Lincoln Abstract is to deliver outstanding customer service, matched only by our quality title products.
Each transaction is measured for concise precision and we are committed to making the settlement process as smooth and professional as possible.
From the moment that a title order is placed, Lincoln Abstract provides personalized service. Title order confirmations are systematically sent to our clients within a short time after a title order is placed. The title order confirmation includes the assigned Lincoln Abstract closing specialist. The closing specialist is readily available by phone or email to assist with every aspect of the file.
In order to accommodate the borrower’s schedule, all closings are conducted at the time and location of the borrower’s choosing. Our proprietary signing agent network includes only the most trusted and experienced attorneys and notaries. All signing agents are required to adhere to a specific set of policies and procedures for each transaction. We constantly monitor the performance of our signing agents, ensuring that each and every borrower is satisfied with their experience.
Lincoln Abstract provides confirmation of closing date and time within hours of a clear to close. In addition, our signing agents provide verification of the closing immediately after completion. In the event that a concern arises during the closing, he or she is instructed to contact the assigned or on-call closing specialist at once. The closing specialist will immediately contact the lender or broker to facilitate an at-closing resolution.